FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you a factory or trading company?

We are a manufacturer of water purifier, Ro membrane and filters since 2013.

How can I get the price?

In order to send you available of offered price, please choose the products and let us know the product model and requirements in detail.

Can I buy samples placing orders?

Yes.Please feel free to contact us.

What is your lead time?

It depends on the order quantity .Usually we can ship within 7-15 days for small quantity, and about 30 days for large quantity.

What’s your after-sales policy (the terms of guarantee) ?

Different products, different guarantee policy. The time of quality guarantee: 1 to 3 year(s).

What is your payment term?

T/T, Western Union, Money Gram, and Paypal. This is negotiable.

Can I get your products with our logo and box?

Yes, we offer OEM and ODM One stop service,Outer packaging carton design, logo design, product customization.

What is the shipping method?

It could be shipped by sea,by air or by express(EMS, UPS, DHL, TNT, FEDEX and ect). Please confirm with us before placing orders.